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A user's guide · 2026 edition

What is digital marketing?

Examples of online promotion, explained simply enough for a ten-year-old to follow. No big words, no promises. Just what you do, in what order, and how you tell whether it worked.

10 chapters · 9 channels · 7 steps · 8 quality rules

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01

Starting at the beginning

Digital marketing is your lemonade stand, moved to where people are looking

Imagine you have a lemonade stand in front of your house. The lemonade is good, but only ten people walk down your street each day. To sell more, a child has two options: shout louder or move the stand to where the crowd is.

These days the crowd is not on the street. It is on the phone. People search on Google, look at the map, scroll through Facebook, watch clips, read emails. Digital marketing means putting your stand exactly there.

Put precisely: digital marketing is promoting a product or a service through online channels — a website, search engines, social networks, email, video, paid ads — where every step can be counted.

The difference that matters

A poster stapled to a pole cannot tell you how many people read it. An online ad tells you how many saw it, how many clicked and how many bought. That is the whole secret: digital marketing can be measured. And what gets measured can be improved.

Sketch: a lemonade stand moved from the street into a phone LEMONADE on the street: 10 people move the stand → good lemonade BUY on the phone: thousands
Same lemonade. Different street. The only thing that changed is where you show it.
02

So you can see the difference

The poster on the pole and the ad on the phone

Neither one is bad. But one gives you numbers, and the other gives you hope.

Classic promotion (offline)

  • You pay up front and learn the result later — or never
  • You cannot choose who sees it: the whole street does
  • Once printed, you cannot change a single word
  • You start at large sums: printing, space, time
  • Works well for name recognition and local trust
side by side

Online promotion (digital)

  • The same day you see who looked, who clicked, who bought
  • You pick the city, the age, the hour, even what the person searched for
  • You change the wording in two minutes, with nothing to reprint
  • You can start with the price of a coffee a day and grow only what works
  • Works well for direct sales and for bringing people back
03

A map of the whole journey

The funnel: the road from “no idea who you are” to “I'll buy again”

A funnel is wide at the top and narrow at the bottom. The same happens with people: many see you, few buy. Your job is not to complain about it — it is to widen the neck of the funnel. Click each stage to see what you do there.

Someone lays eyes on you for the first time: a clip, a post, an ad, a search result. They do not know you and do not trust you. What you do here: say in three seconds what you sell and who it is for.
They clicked and landed on your site. This is where most people are lost: the page loads slowly, the price is nowhere to be found, it is unclear what to press. What you do here: a clear, fast page with one important button.
They like it, but they are not buying today. They compare, ask someone, put it off. What you do here: leave a trace — an email, a free guide, a review that reassures them — so they can find you easily once they decide.
They paid. This moment must be the simplest in the whole journey: few steps, easy payment, clear confirmation. What you do here: remove every obstacle — forced accounts, long forms, costs that appear at the end.
The stage almost everyone forgets. A returning customer costs you next to nothing, and one who recommends you brings others for free. What you do here: write to them after delivery, say thank you, ask what they think, give them a reason to come back.
Sketch: the sales funnel, with five stages from top to bottom sees me 100 comes in 20 thinks about it8 buys 2 returns and recommends
The numbers are a working example, so you can grasp the shape. Yours may be different — what matters is that you know them.
“You are not paying for advertising. You are paying for attention — and attention only comes back if you have something to say.”
the ground rule of online promotion
04

What you work with

Nine online promotion channels, in brief

A “channel” is a road along which someone reaches you. Do not use them all at once — that is like digging nine holes and finishing none. Hover over each card — or tap it, if you are reading on a phone — to see a real example of how it is used.

free once you have built it

1. Your own website

Your house on the internet. The only place where nobody changes your rules or cuts your reach.

Example: one page with what you do, ballpark prices, a few jobs you have done, and one big “Request a quote” button.
free, but needs patience

2. Google search (SEO)

Someone searches “plumber in Leeds” and finds you without you paying for the click. It takes months, but it lasts years.

Example: write a separate page for each service, with the town in the title, and collect reviews.
you pay per click

3. Paid search ads

Jump to the front of the list today. You pay only when somebody clicks. It stops the moment you stop paying.

Example: a small daily budget on “emergency fridge repair”, only between 8am and 8pm, only in your town.
free + paid

4. Social networks

Facebook, Instagram, TikTok. Nobody is looking for you here — you are the one stopping them from scrolling.

Example: a 15-second clip showing “before and after”, filmed on a phone, without loud music.
time, not money

5. Video

YouTube and short clips. The best way to build trust without being in the room.

Example: show how you choose the materials, not how good you are. People see the craft and write to you.
the cheapest of all

6. Email

Your list of addresses is the one asset nobody can take from you. One message, zero cost per view.

Example: one short email a month, with a useful tip and a single offer at the end.
free, but it is work

7. Useful content

Guides, articles, answers to the questions people ask you on the phone.

Example: “What does a paint job cost in 2026, and why do prices differ” — the page that brings customers for years.
free

8. Google Maps

Your business profile. For any local business, the fastest win on the whole list.

Example: real photos, correct opening hours, a reply to every review — including the bad ones.
paid on results

9. People who recommend you

Reviews, affiliates, creators. Someone else's word weighs more than any ad of your own.

Example: give the product free to someone who genuinely uses it, and let them say whatever they want.
The two-channel rule

Pick one that brings people today (paid ads or social) and one that compounds over time (search, content, email). That is all. You open the others only once the first two run without you.

05

What it looks like in real life

Four examples of online promotion, before and after

These are working examples, built so you can see the pattern — not stories about particular clients. The numbers are deliberately round: what counts is what changed, not how impressive it sounds.

1

The neighbourhood cake shop · Google Maps

Before

An empty business profile: one photo from 2019, wrong opening hours, not a single reply to a review. People were phoning just to ask whether it was open.

After

Twelve photos taken on a phone in one morning, correct hours, the menu uploaded, a short reply to every review — including the three-star one.

→ What changed: it now shows up for “cake shop near me”, and people walk in on their way past, not only the ones who already knew it.

2

The plumber · Paid search ad

Before

One ad running on “plumbing services”, 24 hours a day, nationwide. The money went on people in other counties and on browsers.

After

A single phrase: “emergency drain unblocking + town”. Only 7am to 9pm, only within 25 km, with the phone number right in the ad.

→ What changed: same budget, but the calls now come from people who need help right now, not from people comparing prices.

3

The clothes shop · Short clip and a second chance

Before

Product photos on a white background, posted whenever. People came to the site, filled a basket and left. Nobody ever called them back.

After

Fifteen-second clips of the clothes being worn, filmed in the shop. Anyone who filled a basket without buying sees, the next day, a single ad for exactly that item.

→ What changed: abandoned baskets are no longer lost, they are a second chance — the cheapest sale in the whole shop.

4

The online course · Email

Before

The page said only “Buy the course”. Anyone who did not buy on their first visit disappeared for good.

After

On the same page: “I'll send you the first lesson free”. Then four emails over a week, in which they genuinely learn something. The offer only arrives in the fifth.

→ What changed: it sells the trust first and the course last. And the list stays yours long after the ads stop.

06

The user's guide

Seven steps, in this order. Do not skip any of them

Press the square when you have finished a step. The ticks stay on this computer, even if you close the page — nothing is sent anywhere.

Step 1 — Pick one single goal

What exactly do you want in the next 90 days? “More customers” is not a goal. “Twenty quote requests a month” is. Write it on a piece of paper and keep it in sight. Without it, every channel looks good and none of them is.

one hour, once

Step 2 — Say in three lines who you are for

Who the person is, what problem they have, and why they would choose you over the shop next door. If you cannot write that simply, no advert will save you. Ask three long-standing customers why they came to you — you will be surprised.

one day

Step 3 — Build your house: the website

A page that loads in under two seconds, looks right on a phone, says plainly what you do, and has one important button. Not ten. The lower part of this page, with the $10K manual, tells you exactly what separates a good site from a cheap one.

1–3 weeks

Step 4 — Lay the foundation that measures

Before the first penny goes on advertising: an analytics tool on the site, your business profile on the map, and one obvious way for people to contact you. If you are not measuring, you are not doing digital marketing — you are just spending money online.

one day

Step 5 — Open two channels, not ten

One that brings people today and one that compounds over time. Keep both for three months without changing your mind after a fortnight. Marketing is not a lottery — it is measured patience.

3 months

Step 6 — Start small and watch the numbers

A budget you could lose without it hurting. Two versions of the ad, not one. After a week you look at a single number: what a customer costs you. The rest is talk.

weekly

Step 7 — Cut what fails, feed what works

Once a month: stop what costs a lot and brings little, move the money to what works, write one more version of the winning message. That is all. Forever. This is the difference between someone who “tried ads once” and someone who grows.

one hour a month, forever
07

How you know it is working

The calculator: move the sliders and see what comes out

Digital marketing comes down to five numbers. Drag the sliders with your finger or your mouse and watch what a customer costs you change. The sums work in any currency — put in your own. Nothing leaves your computer; it is only arithmetic done in the page.

People who reach your site200
Customers4
What you spend on ads240
What one customer costs you60
What you take in1,000
What is left760

A customer costs you 60 and brings you 250. This works: keep the ad and raise the budget slowly, by 20% a week.

Word 1

Impression

How many times the ad appeared on somebody's screen. It does not mean they read it.

Word 2

Click-through rate

Out of 100 people who saw it, how many clicked. Under 1% means the message does not interest them.

Word 3

Cost per customer

Every penny spent, divided by the customers it produced. The only number that truly matters.

08

So you do not waste money

Six mistakes almost everybody makes at the start

You start with the ad, not the page

You send paid visitors to a site that loads slowly and says nothing clearly.

→ The page first. Then the money.

You are everywhere and nowhere

Five networks open, none of them tended. The time is split, and so is the result.

→ Two channels, three months.

You change your mind after three days

You stop an ad before it has gathered enough data to tell you anything.

→ Two weeks minimum, or 100 clicks.

You talk about yourself

“We are a dynamic team with experience.” Nobody is looking for that. They are looking for their problem solved.

→ Write about them, not about you.

You measure nothing

“I think it is working.” Without numbers, any discussion about advertising is a quarrel of opinions.

→ One number: cost per customer.

You forget the people who already bought

All the money goes on new people, although the cheapest customer is the one who already knows you.

→ Write to them. It costs almost nothing.
09

The manual we followed

What separates a $10K website from a $200 one

The manual is called “The $10K Checklist” (Metics Media · Field Guide no. 01) and has eight rules. All of them are below — and under each one it says how it was honoured on the very page you are reading. The full files can be downloaded here:

01

Point of view, not a template

The site commits to a specific design direction — brutalist, editorial, dark-luxury, retro-modern, whatever — and executes it without flinching. A $200 site is generic. A $10K site has taste.

Here: the direction is “warm paper, ink and pencil”. That is why the background is not white but the colour of old paper, and every diagram is drawn with a shaky, hand-held line.

02

Typography that does work

A paired display and body face, neither of them Inter or Roboto. Scale and weight carry the hierarchy. The headlines feel chosen, not defaulted.

Here: headings are Fraunces (a warm serif), body text is Karla. Both are served from this server rather than from Google, and both cover the full Romanian diacritics: ă, â, î, ș, ț.

03

A restrained colour system

Three to five colours, used consistently. No rainbow palettes. Premium signals through restraint, not decoration.

Here: exactly five — paper, ink, warm grey, terracotta and deep teal. Every pair was measured: all of them clear the WCAG AA threshold, in light and in dark.

04

Hierarchy that breathes

Whitespace, scale and contrast tell the viewer where to look without effort. The page has a clear primary, secondary and tertiary — no flat walls of content.

Here: every chapter carries a number, an overline and a title, always in the same order. No line of text runs past 72 characters, so the eye never loses its place at the end of a line.

05

Imagery with intent

Not the stock defaults everyone has already seen. Either custom photography, generated assets that match the art direction, or curation tight enough that the images feel commissioned.

Here: all four clips were generated specifically for this page, in the same warm light and the same palette. There is not a single off-the-shelf image on it.

06

Motion that whispers

Micro-interactions and scroll behaviour feel hand-crafted, not fade-up slop. The bar: a designer would nod, not roll their eyes.

Here: the dot that trails the cursor and swells over buttons, cards that lift a little, sketches that draw themselves as you reach them, funnel stages that open on click. If your system asks for reduced motion, all of it stops.

07

Mobile that is designed, not shrunk

Layout decisions for the phone are different from the desktop ones, not the desktop version compressed. This is where 90% of cheap sites collapse.

Here: on a phone the hero becomes shorter, the video moves into a frame of its own above the text, the “offline / online” comparison goes from side-by-side to stacked, and the cursor dot disappears entirely, because it would be pointless.

08

The invisible expensive stuff

Sub-2s load, WCAG AA contrast, keyboard navigation, semantic HTML, real meta tags. Viewers do not see it directly, but they feel “this site is fast and works”.

Here: no external libraries, no tracking, fonts and clips served from this server, alt text on the images, the whole page reachable by keyboard, and hand-written social tags and structured data.

Beyond the eight: what is checked before launch

Public launch checklists (GitHub, weblaunchchecklist) and the way agencies actually work add four more piles. All of them are ticked on this page.

Speed

  • Fonts served locally, preloaded
  • Clips under 400 KB, with no audio
  • Images loaded lazily
  • No libraries pulled from elsewhere

Being found (SEO)

  • Hand-written title and description
  • Open Graph and Twitter tags
  • HowTo structured data
  • robots.txt and sitemap.xml
  • Canonical and hreflang links

Access for everyone

  • AA contrast measured, not guessed
  • Full keyboard navigation
  • Alt text on images
  • Honours “reduced motion”
  • Light or dark, your choice

Foundation

  • HTTPS renewed automatically
  • Security headers in place
  • Semantic HTML, a single H1
  • Works without JavaScript too
  • An error page that helps
10

If you want to go further

Contact

My name is Cosmin Claudiu Ambru and I have worked in marketing since 2006; for the past few years I have been weaving that work together with artificial intelligence. The method I use has four steps: diagnose → system → implement → optimise.

If you have read the guide this far and still do not know where to start, write to me. WhatsApp gets the fastest reply.